1. Definitions
- "Platform": Deemlo website/app and related components.
- "Customer": A user who books services.
- "Business/Salon": A service provider (owner/partner).
- "Staff": A person who performs services for a Business/Salon.
2. Acceptance of terms
By registering an account, signing in, or using the Platform, you confirm that you have read, understood, and agreed to be bound by these terms.
3. Accounts & security
- You are responsible for keeping your login credentials secure and for all activities under your account.
- You must not use your account to access other users' data or internal systems without authorization.
- The Platform may temporarily suspend accounts if fraud, abuse, or violations are detected.
4. Bookings, confirmation & changes
- Appointments may require confirmation from the Business/Salon depending on their policy.
- When rescheduling/cancelling, you must follow each salon’s time and fee policy (if any).
- The Platform may record activity logs for quality control and dispute handling.
5. Payments & fees
- Some services may require a deposit or prepayment.
- Displayed prices/currency may follow configuration; the final amount depends on the salon configuration and payment method.
5.1. Subscription plans (partners/salons)
- Trial / Beta / Paid plans grant time-based access. When a plan expires, some features may be limited until renewal.
- Upgrade/Downgrade: You can change plans based on the policy shown in Plan & Billing.
- Payment confirmation: In some cases, a manual confirmation flow may be used (later reconciliation).
- Plan abuse: The Platform may suspend/limit access if fraud, spam, or risky behavior is detected.
6. Privacy & data
- The Platform collects only data necessary for operation: account info, bookings, and activity logs.
- Businesses/Salons may use customer data only for service operations and after-service care; no unauthorized selling/sharing.
- The Platform may apply access limits to protect data (depending on configuration).
7. Responsibility & limitation of liability
- The Platform provides technology tools; service quality is the responsibility of the Business/Salon.
- The Platform is not liable for indirect losses (loss of revenue/opportunity, etc.) arising from usage.
8. Prohibited content/actions
- Abuse of the system, spam, data scraping, or unauthorized automation.
- Impersonation, providing false information, or privacy violations.
9. Termination & updates
The Platform may update these terms from time to time. The latest version will be available on this page.
10. Contact
If you have questions, please contact the system administrator or the Business/Salon where you book services.